ChairSense

Built for the way you work. Not for the way spreadsheets work.

No complicated setup. No learning curve. No app for your clients to download. ChairSense fits into your day from minute one.

What a Monday morning looks like with ChairSense

AM

Morning: Your day is already organized

See today's appointments, who confirmed, and any slots that opened up. Reminders have already gone out to clients booked this week. You didn't do a thing.

During the day: Clients book, you work

Clients book through the portal or Instagram. Each booking triggers an instant confirmation text and queues up automatic reminders. Your calendar stays accurate without any input from you.

Client replies? Handled automatically.

When a client texts CONFIRM, CANCEL, or RESCHEDULE, ChairSense processes it instantly and updates your calendar. No interruptions. No phone tag.

PM

Evening: ChairSense keeps working after you leave

Reminders go out, slow slots get marketed, Instagram posts go live. You close up and go home. ChairSense doesn't clock out.

You'll be live before your first client arrives.

No contracts. No IT department. No complicated onboarding call.

1

Create your profile

Add your salon name, hours, and location.

2

Add services & providers

Set up your menu and assign providers.

3

Share your booking link

Add it to Instagram, your website, or share it directly.

4

ChairSense takes it from here

Confirmations and reminders start running automatically. Promotional messages go only to clients who've opted in.

Your data, protected

TCPA-Compliant Double Opt-In

Every client goes through a verified double opt-in process before receiving SMS messages. Full compliance built in, from day one.

Enterprise-Grade SMS Infrastructure

Messages are delivered through carrier-grade infrastructure with request signature verification on every inbound message.

Consent Audit Trail

Every opt-in and opt-out is recorded with timestamp, source, and method. Full records available for regulatory compliance.

Deposits Collected Automatically

When ChairSense detects cancellation patterns, it starts requiring deposits on new bookings. Your time is protected before anyone walks in.

Secure Data Handling

Phone numbers stored in E.164 format. Administrative, technical, and physical safeguards protect all personal information.

Read our full SMS Compliance Policy, Privacy Policy, and Terms of Service.

Common questions from salon owners

How much does ChairSense cost?
ChairSense offers three plans — The Chair at $39/mo for solo stylists, The Salon at $89/mo for growing teams, and The House at $179/mo for multi-location operations. All plans start with a free trial. No credit card required to get started.
Do my clients need to download an app?
No. ChairSense works entirely through SMS — your clients just need a phone that can text. They can also use the web-based client portal for online booking, with no account or download required.
How do deposits work?
You set a deposit amount per service or provider. When a client books, ChairSense automatically collects the deposit via a secure payment link. If they cancel outside your policy window, the deposit is refunded. If they cancel last-minute or no-show, you keep it. No awkward conversations needed.
Does ChairSense really post to Instagram automatically?
Yes. You upload a photo (or ChairSense pulls from your camera roll), and it writes the caption, adds relevant hashtags, and publishes to your Instagram. Your booking link is included in every post. You can also review and approve before posting if you prefer.
How does the referral program work?
ChairSense identifies your most loyal clients and automatically sends them a personalized referral invite with a unique link. When someone they refer books and completes an appointment, both the referrer and the new client receive a reward — you set the amount. Everything is tracked automatically.
How does ChairSense fill my slow days?
ChairSense monitors your schedule for gaps and identifies clients who are likely due for a visit based on their history. It sends a targeted, personalized text to those clients at the right time. You don't write any message or build any list — it just happens.
How do clients opt in to SMS?
ChairSense uses a TCPA-compliant double opt-in process. When a client provides their phone number at booking, they receive a confirmation text asking them to reply YES before any reminder messages are sent.
Is ChairSense TCPA compliant?
Yes. ChairSense is built with compliance at its core — double opt-in, full consent audit trail, automatic STOP/HELP handling, and no messages ever sent without confirmed consent. See our SMS Compliance Policy for full details.
Can I customize the reminder messages?
Yes. You can customize message templates to match your salon's voice — include your salon name, the client's name, service, provider, and appointment time.
What happens when a client replies STOP?
The client is immediately opted out and receives a confirmation. Their opt-out is logged in the consent audit trail. They can opt back in at any time by texting START.

Ready to get your time back?

Start free. Be running before lunch.

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